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Insurance & Rates

At A New Chapter Counseling Services, we accept numerous insurance plans as well as offer self-pay options.

Insurances currently being accepted:
 

  • Aetna

  • Blue Cross Blue Shield

  • Optum/United Healthcare​

  • US Family Health Plan 

 

Self-pay rates:

Initial session (Psychiatric Diagnostic Evaluation): $160 
60 minute follow up sessions:                                   $150

 

*Parent Training/Support sessions: (60 minutes)     $100 (1 single session)

Parent Training/Support Packages:

3 one-on-one coaching sessions:                              $275 (3 sixty min. sessions)

5 one-one-one coaching sessions:                            $450 (5 sixty min. sessions)

10 one-on-one coaching sessions:                            $850 (10 sixty min. sessions)

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*Please note that therapy services are typically covered under insurance and parent training or parent coaching is NOT. Therefore, if you are primarily seeking help with parenting issues, these sessions will be out of pocket. Insurance companies require a mental health professional to assess, diagnose and treat psychiatric symptoms according to the DSM 5 (Diagnostic Statistical Manual). Coaching will be focused on identifying specific goals and working towards those goals in a short-term, solution focused manner. If you are seeking therapy (also called psychotherapy or counseling), and you would like to avoid having a diagnosis in your medical record for whatever reason, you can opt to pay for services without using your insurance.

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We accept all major credit cards and payments are electronically processed through the secure and HIPAA compliant platform, SimplePractice.

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*No Show/Late Cancellation Fee: Please be aware that any appointment that is not cancelled with at least 24 hours in advance is considered a late cancellation and will incur a $70 fee. 

Reduced rates available on a limited basis.

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Good Faith Estimate

 

Under the No Surprises Act (H.R. 133 – effective January 1, 2022), health care providers are required to give clients who do not have insurance or who are not using insurance an estimate of the bill for medical items and services.

This Good Faith Estimate (GFE) shows the costs of items and services you can reasonably expect for your health care needs. You have the right to receive a GFE for the total expected cost of any non-emergency items or services.

The GFE does not include any unknown or unexpected costs that may arise during treatment. You may experience additional charges if complications or exceptional circumstances occur. If you receive a bill at least $400 more than your GFE, you may dispute or appeal the bill.

You may contact the health care provider or facility listed to let them know the billed charges are higher than the GFE. You may ask them to update the bill to match the GFE, negotiate the bill, or ask if financial assistance is available.

You may also start a dispute resolution process with the U.S. Department of Health and Human Services (HHS). If you choose to use the dispute resolution process, you must start the dispute process within 120 calendar days (about four months) of the date on the original bill. There is a $25 fee to use the dispute process.

If the agency reviewing your dispute agrees with you, you will have to pay the price on this GFE. If the agency disagrees with you and agrees with the health care provider or facility, you will have to pay the higher amount. Make sure your health care provider gives you a GFE within the following timeframes:If the service is scheduled at least three business days before the appointment date, no later than one business day after the date of scheduling;If the service is scheduled at least ten business days before the appointment date, no later than three business days after the date of schedule; orIf the uninsured or self-pay client requests a GFE (without scheduling the service), no later than three business days after the date of the request. Healthcare providers must supply a new GFE within the specified timeframes if the patient reschedules the requested item or service.

 

​Note: A Good Faith Estimate is for your awareness only and does not require immediate financial commitment or payment. To learn more, go to www.cms.gov/nosurprises or call 800-985-3059. For questions or more information about your right to a Good Faith Estimate or the dispute process, visit www.cms.gov/nosurprises or call 800-985-3059. Keep a copy of this Good Faith Estimate in a safe place or take pictures of it. You may need it if you receive a bill in a higher amount.If you have any questions or concerns, feel free to contact our office.​

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